Friendly Apple Web Assistance?

TJ — Thu, 14 May 2009 02:16:43 +0000

I was trying to have a friendly conversation with the web chat help with Apple and this is what I was given…

You are chatting with Channing M, an Apple Expert
Hi, my name is Channing M. Welcome to Apple!
Hello
Good evening.
Hello!
How may I assist you this evening?
I have an odd request… hope yo ucan help!
I will be happy to provide assistance.
May I please have a free Mac… I would be so ever grateful in your debit!
I have no way to do that.
You must though, it would be so much to me
Do you want me to keep using htis crappy Windows computer…
this*
This chat is designed for shopping assistance, no one here has any way to give you a computer.
May I speak with a supervisor that can then? This is shopping.. I am shopping for a freebie!
The number for Customer Service and Sales Support is 1-800-676-2775.
So you are telling me there is no generosity or compassion for someone asking and in need?
What is one freebie? Would it really hurt you to help someone in need?
I work in a call center, I am not in an apple store or warehouse, All of my resources are to help you purchase a computer from our online store.
Do you own a Mac at home? Or windows?
Mac
Is it better than Windows?
This chat is designed to assist Apple customers with product related questions. How can I help you today?
What Mac do you own and for what uses?
I am asking questions about Mac/Apple….
Why are you being rude and unresponsive? Are you a web script…
Do you have any shopping that I can assist you with tonight?
Sure… what Mac is best for gaming, web surfing, and emails?
I like to play Wow, a lot!
I’ve asked you repeatedly to stop this behavior. I am now required to end this chat. If you would like to work with us in the future, please contact us at 1(800) MY-APPLE. Goodbye.

Thank you for choosing the Apple Store. If you have any additional questions, please chat us again.

I mean, seriously, was I out of place or acting irregular? I don’t see what request to stop my behavior… I think I should forward this to Apple Customer Support for a response.

Any thoughts on this?

Xbox Live Banned My Gamertag….

TJ — Thu, 10 Apr 2008 06:00:21 +0000

I ultimately do not know whom or what authoritative figure made this call, but my gamer-tag was banned and I’ve owned it for several years; hell, I have even been a proud XBL member since the original Ghost Recon on the Xbox! I sincerely can’t believe that when I go to sign in I am presented with some whacked messaged that my gamer-tag is not in accordance with their policies. Then it offers for me to change it and then the Xbox360 loops in a sequence telling me I can’t change my gamer-tag unless I am signed into LIVE, but I can’t because my gamer-tag is banned… freaking awesome Micro Soft!

What is most puzzling is that if my gamer-tag, XboxDruggie, was out of accordance this entire time why is it only now, years after registering that it is banned? Especially without any warning or even course of action within a timed manner. Just cut me off from the service I’ve paid for upfront.

I really hope there is an amazing explanation because I plan on emailing and calling whatever depart head managers I must to have this explained as to “how” it is out of their accordance of policy!

Also, Mr. Major Nelson, if you happen to read this please enlighten me to this tragedy!

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Friendly Apple Web Assistance?

Xbox Live Banned My Gamertag….